Aclara integrates advanced, proven AMI technologies to capture, analyze, and apply utility data to meet the demands of today – and tomorrow.

There is no single AMI technology that addresses all the needs of utilities. That is why Aclara has integrated a complete suite of technologies from the leading advanced utility communications providers, all subsidiaries of ESCO Technologies Inc. (NYSE: ESE), to address these needs worldwide.

This combined expertise defines thought leadership for the utility industry. The leadership it takes to design, develop, and deploy a full range of utility management communications systems, all based on proven technologies.  Aclara is the first utility communications company with end-to-end data capture, transfer, and processing capabilities. Our technologies are proven and reliable, delivering, processing, and managing unprecedented amounts of utility meter data more efficiently than any others in the industry.

For more information, visit www.aclara.com.

AT&T leverages core communications, network, and information management competencies to provide utility companies with a communications fabric upon which next-generation solutions such as the Smart Grid can be deployed. AT&T can also help improve your mobile workforce management initiatives to create efficiencies throughout every level of your organization.

For more information, visit www.att.com/utilities.

CS Week is the premier educational event for professionals involved in the customer service and customer information technology aspects of utility, cooperative and municipal management.

Executives, vice presidents, managers, directors and all levels of customer service personnel, marketing, rates and regulations, call centers, trading and settlement, collections, e-business, B2B, technology development and application support benefit from comprehensive programs designed to enhance their productivity and effectiveness as key personnel. Attendees gain insights from knowledgeable speakers, profit from solutions and ideas shared amongst peers and expand their awareness of the latest trends and technologies.

For more information, visit www.csweek.org.

Ecologic Analytics is a leading provider of meter data management (MDM) software solutions and decision management technologies for electric, natural gas and water utilities. The Ecologic solution offers a flexible, configurable and highly scalable architecture, enabling it to receive data from any AMI / AMR system and/or manual source. Its world-class engines and analytics provide utilities with support for critical operational and business processes. Founded in 2000, the company is headquartered in Bloomington, Minnesota.

For more information, visit www.ecologicanalytics.com.

Elster's long lasting success comes from its heritage of innovation and quality. By combining high quality, highly accurate meters with information technology solutions and wireless communications, Elster is taking metering to the third generation. 

Our customers benefit by reducing their operating costs, improving their service capabilities and creating new revenue streams, while we will further improve the quality of energy and scarce natural resource usage for consumers.

For more information, visit www.elster.com.

HP Exstream can help develop the framework for smart customer communications. As a fully integrated software platform for creating, managing and delivering all communications across the enterprise, HP Exstream allows utilities to provide convenient, timely and understandable ways of delivering the intelligence from the smart meters and related systems to the customers, so that they can make informed choices about energy consumption and ultimately drive customer behavior.

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ista is the world's leading company for the consumption-dependent billing of energy, water and ancillary costs.

Core competence: Consumption-dependent billing

The services offered to property managers, house owners and energy utilities range from the supply and installation of meters to metering and consumption-dependent billing. With its products and services, ista makes an important contribution to the responsible use of water, heat, gas and electricity.

From 1999 until April 2003 ista International GmbH (formerly: Viterra Energy Services) belonged to Viterra AG, which was in turn a member of the E.ON Group. In April 2003, ista was sold to funds advised by the British investment company, CVC Capital Partners. The CVC funds announced the sale of their stake at 22, March 2007 to Charterhouse Capital Partners.

Consumption-dependent billing as a core competence

We provide a comprehensive package of services, based on a wide range of high-precision equipment for metering and recording energy and water consumption (heat allocation meters, water and heat meters, systems technology and all accessories). ista offers the entire process as a one-stop solution. Our range of products and services covers not only the supply, installation and commissioning of meters but also the consumption-dependent billing of energy, water and ancillary costs.

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Oracle Utilities' utility focus and expertise help clients achieve competitive advantage and excellence in business performance.

Oracle Utilities delivers the proven software applications that help utilities around the world achieve competitive advantage and excellence in business performance, while ensuring a lower total cost of technology ownership.  Available stand-alone or as a pre-integrated suite,  Oracle  l SPL solutions in customer care and billing, meter data management, enterprise work and asset management, mobile workforce management, network management and business intelligence are specifically designed for energy, water, and service companies.  Our solutions focus on clients’ return on investment and foster long-term relationships based on confidence and trust.  For more information visit oracle.com or call +1-866-468-6775 (San Francisco), +33-1-4445-6600 (Paris), or +61-2-8258-8200 (Sydney).

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SAP for Utilities delivers the functionality, integration, and scalability you need to respond to today's needs -- and prepare for tomorrow's challenges. This unique solution portfolio is specifically tailored to the needs of electric, gas, and water utilities. Supporting the needs of companies in generation, transmission, distribution, meter operation, retail, and services, these solutions enable you to optimize business processes throughout your entire value chain.

With SAP for Utilities, you can implement strategies to secure your financial foothold, adapt to changing markets, and maintain a strong customer focus in your retail business. You can develop a flexible business platform that optimizes procurement processes, improves service delivery, and supports new collaborative and cooperative business practices. You can also manage assets in your power plant and network operations more effectively, monitor your environmental performance, and meet the challenges of deregulation head-on.

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The Sensus Metering Systems Inc. companies are world-class providers of high-value metering and Automatic Meter Reading (AMR) solutions for water, gas, electric, and heat utilities as well as sub-metering entities worldwide. Additional linked businesses include Smith-Blair, Inc. a leading provider of pipe clamp & coupling products for the water, gas, and industrial markets; and Sensus Precision Die Casting that produces superior quality die castings. We invite you to use the website links to the left to visit our business web sites that interest you for further product and service details. These sites will also be going through enhancements as we transition to the Sensus brand to better serve you in the future.

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At SoundBite Communications, we are committed to remaining one step ahead of our clients' communications needs and consumer communications preferences.
Our mission is to enable enterprises to communicate quickly and efficiently with the right customer, at the right time, with the right message, using the right channel, to drive the right results.

SoundBite's on-demand, integrated multi-channel communications solutions enable clients to achieve superior business results.  We have built on our foundation of leading-edge automated voice messaging services to offer integrated voice, text, and email messaging solutions that are delivered through a Software-as-a-Service model.

The SoundBite Engage™ Platform is a robust enterprise solution that is flexible, secure, scalable, and reliable- providing fast implementation and results for clients. Our campaign management tools, analytics and reporting capabilities, and client management consultative services enable all client campaigns to be optimized for the maximum results.

By utilizing an integrated messaging strategy, our clients benefit from the ability to utilize the appropriate channels to deliver messages while communicating with customers the way they wish to be communicated with.
Varying communication channels and strategies drives more contacts and better results – bottom line.

Organizations in industries such as financial services, telecommunications and media, collections, retail, and energy and utilities rely on the SoundBite Engage Platform to send over a billion messages annually for customer care, collections, and sales and marketing applications. Our robust enterprise solution, combined with our consultative services, has enabled clients to achieve the results that they seek from their communications campaigns.

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UtiliPoint International, Inc. has a 73-year history of providing independent research-based information, analysis, and consulting to energy companies, utilities, investors, regulators, and industry service providers. We provide actionable industry knowledge and advice that serves our clients' need for trusted solutions that will allow them to thrive in today's dynamic energy and utility business. UtiliPoint experts are located across North America.

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